Privacy Policy

Privacy Policy

Introduction

Our commitment to your privacy

Your privacy is essential to us. Realty ML (integrated within the structure of In2techs Consulting, Unipessoal Lda), as a specialized team in the real estate sector, is committed to ensuring the security and confidentiality of your personal data, complying with applicable data protection legislation.

The security and privacy of your personal data are fundamental to our organization.
We conduct our business activities based on principles of transparency and responsibility, ensuring that all information is handled securely and used exclusively to provide a personalized service for buying or selling your property.

We are committed to explaining, whenever necessary, how Realty ML will use your data, ensuring that your experience on our platform is efficient and tailored to your needs.
Additionally, we guarantee that all collected information will be stored with high security standards, including by our strategic partners.

Aware of the relevance of your personal data in the real estate sector, we have adopted this Privacy Policy as a reflection of our commitment to protecting your information and ensuring that its processing is carried out clearly, simply, and transparently.

This Privacy Policy clarifies what personal data we collect, how and why we use it, with whom we share it, and the measures we implement to safeguard your privacy.

Scope

This policy applies to all those who interact with Realty ML and aims to clarify what personal data we collect, for what purposes it is processed, the principles guiding its use, and the rights of the data subject (hereinafter referred to as the “data subject”) when using our website or carrying out other operations within our real estate activities.

Our website may contain links to other sites, over which we have no control regarding how your data is handled by these external entities. We therefore recommend reviewing their respective privacy policies before providing any personal data.

Data Controller

Realty ML (integrated within the structure of In2techs Consulting, Unipessoal Lda), as the entity responsible for processing your personal data:

  • Ensures that the processing of your personal data is carried out exclusively within the scope of the purposes for which it was collected or for compatible purposes.
  • Collects, processes, and stores your data lawfully, fairly, and transparently, respecting the principles of good faith and absolute confidentiality.
  • Commits to adopting a data minimization culture, ensuring that we only collect, use, and retain the personal data strictly necessary for real estate operations and provided services.
  • Guarantees the security of your personal data, protecting it against unauthorized or unlawful processing, loss, destruction, or accidental damage through the implementation of appropriate technical and organizational measures.

What is Personal Data?

In the real estate sector, personal data refers to any information related to an identified or identifiable natural person (“data subject”), as defined by the
General Data Protection Regulation (GDPR) and Law 58/2019, of August 8. A natural person is considered identifiable if they can be recognized, directly or indirectly, through an identifier such as name, identification number, location data, or other factors specific to their physical, economic, cultural, or social identity.

In practical terms, personal data may include information such as name, address, phone contact, email address, banking details for real estate transactions, identification documents, as well as preferences related to property purchase, sale, or rental. These data are essential to provide a personalized service tailored to the needs of our clients and partners.

How We Use Your Personal Data

Realty ML may process users’ personal data for the following purposes:

  1. Client and User Management:
    • Allow users who access the real estate portal to be contacted by our Real Estate Consultants.
    • Respond to inquiries and provide support to users who contact us.
    • Manage real estate consultant application processes and follow-ups.
  2. Real Estate Services Management and Promotion:
    • Processing property valuation requests and sales proposals.
    • Sending information about available properties that match users’ preferences.
    • Promoting personalized services in the real estate sector.
  3. Marketing and Communication:
    • Sending newsletters and promotional campaigns related to services and properties.
    • Managing communication preferences and subscription to informative content.
    • Publishing client testimonials and reviews, with consent.
  4. Platform Analysis and Improvements:
    • Creating statistical profiles and analyzing market trends.
    • Monitoring website performance and user experience.
    • Implementing technological and functional improvements on the platform.
  5. Compliance with Legal Obligations and Security:
    • Meeting legal and tax requirements within real estate transactions.
    • Preventing fraud and unlawful activities related to the real estate sector.
    • Implementing digital security measures to protect stored data.

Personal Data We Process

The personal data we process depend on the context of the interactions between our organization and the data subject, as well as the legal requirements applicable to the real estate sector. We may process the following personal data:

  • Identification Data: Name, age/date of birth, ID card number, passport, nationality.
  • Contact Data: Email address, phone/mobile number, address.
  • Billing Data: Tax identification number, charged amount, IBAN, and date.
  • Location Data: Geographic location associated with properties or real estate interests.
  • Professional Information: Employment status.
  • Financial and Asset Information: Bank identification number, income, financial statements necessary for real estate transactions, tax declarations relevant to purchasing, selling, or renting properties.
  • Internet Browsing Data: For more information, refer to the Cookies and Similar Technologies section.

Subcontractors

Any individuals or entities processing personal data on behalf of our organization must provide sufficient guarantees of implementing appropriate technical and organizational measures, ensuring compliance with legal requirements and protecting data subjects’ rights.

Data Sharing and International Transfers

We only share your personal data with third parties when necessary or appropriate under applicable law, in compliance with legal obligations, court orders, service outsourcing, or with the explicit consent of the data subject.

Regardless of the purpose of sharing, these entities are obligated to comply with data protection agreements and clauses.
Recipients may include:

  • Associated real estate companies.
  • Service providers such as lawyers, consultants, real estate experts, banks, and insurers.

In some cases, your data may be stored outside the European Economic Area (EEA), in third countries.
In such cases, we ensure strict compliance with applicable legal provisions, adopting additional measures to guarantee that your personal data is treated with the same privacy and security principles applicable within the EEA.

Security of Personal Data

Realty ML adopts and implements security technologies and procedures to ensure the security, confidentiality, and protection of personal data against unauthorized access, loss, destruction, or accidental damage.

In the event of a personal data breach, Realty ML is committed to notifying the National Data Protection Commission (CNPD) within 72 hours, unless the breach does not pose a risk to the rights and freedoms of data subjects.

Data Retention

Personal data is stored only for the necessary period to fulfill the purposes for which it was collected, in compliance with applicable legal and regulatory requirements.

Cookies and Similar Technologies

We use cookies on our website to improve user experience and service quality. For more details, refer to our Cookies Policy.

Contact Information

For any inquiries regarding your personal data and data protection, contact us at:

Data Protection Officer: Realty ML
Email: realtymldataprotection@gmail.com
Address: Rua Manuel Pinto de Azevedo, nº 7, 4100-321 Porto
Phone: +351 914 422 785

Changes to the Privacy Policy

Realty ML may update this Privacy Policy at any time. The latest version will always be available on our website.

This Privacy Policy was updated on February 14, 2025.

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